Services
LED screen repair, remote first and on site
For LED screens of any brand. Send us photos and a video of the problem. We diagnose it remotely, fix what can be fixed remotely, send the spare part when that solves it, and come on site when an MDS engineer or local service partner is near you.
How it works
Step by step
Send the details
City and country, screen brand and model, screen size and what is wrong. Add photos and a video of the problem on WhatsApp.
Remote diagnosis
Our engineers look at your photos and video and tell you what is likely wrong.
Fix remotely or send a part
Many faults are fixed remotely or with a spare part. If you need a part, we tell you which one and its price.
On-site visit
If a visit is needed, we send an estimate first and book the visit when an engineer is near you.
What to send us
- City and country where the screen is
- Screen brand and model (from the label on the cabinet or the controller)
- Screen size and where it is installed (indoor, outdoor, window)
- What is wrong and since when
- Photos of the screen, the faulty area and the labels, and a short video of the problem
Fees
On-site repair: inspection fee + hourly labour + shared travel cost + parts. Amounts to be confirmed. We send you an estimate after reviewing your photos and video, before any visit.
FAQ
Repair questions
Which LED screens do you repair?
LED screens of any brand: indoor and outdoor video walls, transparent LED, rolling LED and rental screens.
Where do you come on site?
Wherever an MDS engineer or one of our local service partners is near you at the time. Tell us your city and we tell you when a visit is possible.
Can it be fixed without a visit?
Often, yes. Many faults are solved remotely, for example with settings or firmware, or by sending you the spare part with instructions. We always check this first.
How are on-site visits charged?
Inspection fee, plus hourly labour, plus a share of the travel cost (shared between customers on the same trip), plus any parts. The amounts are to be confirmed: we send you an estimate after reviewing your photos and video, before any visit.
How do I send a video of the problem?
Send it on WhatsApp with your booking reference. Videos are often too large for email.
Book
Send us the details and photos
We reply by email or WhatsApp within 2 hours in working hours (GMT+8).